Ricks Glass Company is the oldest glass company in Savannah and provides commercial and residential glass service. In Business Since 1945, we are conveniently located on Wheaton Street between Truman Parkway and Liberty Street in downtown Savannah.
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I would just like to thank you for all the hard work and attention to detail provided to my family from your company. I had put off getting windows for over a year simply because I didn’t want the hassle and headache that comes with having people take apart windows and hopefully get everything back together properly. I must say that your company went above and beyond on all points, from the moment I walked in the door and was greeted with smiling faces, until the final handshake after completion, I must say that Rick’s Glass surpassed all my expectations. The windows are absolutely stunning and we couldn’t be happier. Thanks again and God Bless you all.
I can say that I am extremely happy with Ricks Glass Company. After a few hours in the shop all I can say is WOW. Not only did the glass turn out perfect but they went above and beyond with their customer service. The supervisor spoke to me directly, they also went that extra step and threw in some mirror clips and desk buttons, which I’m about to use to finish my mirrors and table tops. Thank you to everybody at Ricks Glass for your customer service and professionalism. I cannot be any happier with the outcome.
I don’t normally express my feelings about services I have received from organizations in the Savannah area. However, my recent experiences with Rick’s Glass Company and its employees must be mentioned.
From the very first moment I entered this establishment, I was greeted with the epitome of courtesy. All the front-end staff were eager to make my overall experience more and more enjoyable. They quickly assessed my situation with a glass concern in a building I own on Tybee Island, answered all my questions, and provided quotes on several difference options which would meet my needs.
The on-site crew must be commended as well. They were professional in their attitudes and respectful of my property and the property of my neighbors as well. They were well-prepared so that they didn’t have to make trips back and forth to their office in Savannah to obtain materials and/or equipment to complete the job. In fact, they completed the job ahead of schedule!
Needless to say, my experiences with Rick’s Glass Company have been positive, and I highly recommend their organization to the general public who are in need of glass replacement or any other services provided by the company. This group definitely receives an A+ from this more-than-satisfied customer. Continue what you are doing so well!!
These guys are great. I called them on a Thursday afternoon around 4pm because our window was partially detached from the side of our house. It wasn’t an emergency, but it was something that was going to need to be addressed very soon. They had a guy at our house around 9am the following morning. He took a look at the problem, suggested a few options and said that they could have the work done by that afternoon. I went to work and, when I got home at 5pm, everything had been taken care of.
These folks are really professional. We are from New England, and on a vacation trip our window was hit by a passerby. It totally destroyed the front end of our home. The communication I got from Ricks Glass, who handled our work, was first class. The office called me at least once a day to update me on the progress, which was key, since I had to schedule a flight back to New England prior to picking up the glass. The work was done when they promised, the quality was outstanding, and there were no surprises. A great group of people, and Ricks Glass is just outstanding, I couldn’t recommend them more highly.